Privacy policy
Last updated: November 12, 2026.
1. Who we are and what this covers
DentalClinic365 is cloud software for dental practices. This policy explains which personal data is handled on this website and in the system, what it is used for and how to exercise your rights. We take Law 172-13 of the Dominican Republic on personal data protection as our reference.
2. Data you leave on this website
When you request a demo you give us your name, your practice's name, your phone or WhatsApp, your city and anything you choose to tell us. We use it only to contact you and arrange the demo. We do not sell it or share it with third parties.
3. Data of each practice's patients
Each practice is responsible for its patients' data. DentalClinic365 handles it on the practice's behalf and only to provide the service: scheduling, records, billing and appointment-related messages.
- WhatsApp messages: automatic messages (reminders, follow-up and check-up notices) are sent only to the practice's patients.
- No messages at night: automatic reminders are not sent during night hours.
- Opt-out: any patient can stop receiving automatic messages by replying "STOP" or "BAJA" on WhatsApp.
4. Link to manage the appointment
Some messages include a personal link to confirm, change or cancel the appointment without calling. The link is temporary and only serves to manage that appointment.
5. How we protect information
- Each team member signs in with their own user and the permissions the practice assigns.
- The connection to the system is encrypted.
- Passwords are not stored in readable text.
- Backups of the information are made.
6. Your rights
You can ask for access to your data, its correction or its deletion, and object to its use. If you are a patient, contact your practice. For the data you left on this website, write to privacidad@dentalclinic365.com.